How can I send an email prompted by a certain payment method?

The new Shoplo Dashboard allows you to create dedicated email templates that can be triggered by updating the status of an order or by completing a payment in a specified way. 

To create a new email template

  1. Sign into your Shoplo Dashboard

  2. Go to Settings -> Email Templates




  3. Click the 'Create New Email Template' button in the top-right corner of your dashboard.


  4. Fill out the Template name, subject and email body  * HINT - Click the question mark symbol on the right-hand side to view available variables (merge tags) in your email body.
  5. Emails can be triggered by an order status update or a completed payment with a specified gateway (this includes custom gateways). To link your template with a particular action, select available options from the dropdown menu below the 'email body' section.
  6. Click the 'Save changes' button and you're all set!