Rerouting your current domain to your Shoplo store.

Perhaps you'd like all traffic that already goes to a domain name that you own to reroute to your Shoplo store.  This is how we do it: 

  1. Log in on your domain provider’s website. Find and activate an option, usually called “Redirecting domain to external IP address" or "Indicate record A". In the box next to this option input this IP address:


NOTE: This option may be named differently on your Domain provider’s website. If you are not sure, please contact your provider.


2. Log in to your store on Shoplo. Go to Settings /> Domains:

  1. In this section you will find your actual domain address. To add your own domain address, click on “Add a domain”:

4. Fill out the form with new domain address and save the changes.


Important: Until the domain is redirected, do not make the new domain your "Main domain". The domain will try to load on your store homepage, which will not display, because the domain is not yet redirected.

Notice that two addresses (with www. and without) are automatically added allowing you to use your domain in both cases.


How long does it take to redirect domain?

Redirection of the domain depends on your domain provider. It may take from 15 minutes to 24 hours.

Why does my Shoplo website display on my store address after setting up domain redirection?

It is a normal problem whilst redirection is still in progress. As mentioned above, redirection may take up to 24 hours, depending on your domain provider. That is why we do not recommend making your newly added domain the default domain immediately.

My Shoplo website still isn't displaying correctly after 24 hours.

Usually, web browsers load web content not directly from the source but from web browser cache. In other words, if your domain redirected you to Shoplo website, you should clean your browsing history, cookies and cache in your browser.

If you have waited over 24 hours and the website is still not displaying correctly, we recommend contacting your domain host.